You can return/exchange all items except accessories, tops, crop tops and socks.
You can return the product if it did not fit, you did not like it, or it came with a defect. Fill out the return form on the "Payment, Shipping and Returns" page and contact us by mail
noplanetbstore@gmail.com or by phone
+7 210 99 93 33. We will tell you how to send the item back to us.
You can send an unsuitable product within 7 days from the date of receipt of the order. You pay all return costs, including customs and additional fees.
You can return defected goods within 14 days from the date of receipt of the order. We will pay for the shipping ourselves.
Save the bill or receipt. This will help you if the courier service loses the package or damages it during delivery to us.