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DELIVERY
EXCHANGE AND RETURN
PAYMENT
pay for purchases with visa, mastercard or mir cards

after placing your order, you will receive a track number, a tracking link and order number by the e-mail

DELIVERY

in saint petersburg and leningrad region within 25 km of the KAD (ring road)
We deliver within 25 km of the KAD (ring road).
by CDEK:

to the postamat omniCDEK — 400 ₽
to the CDEK pick up point — 400 ₽
by courier — 700 ₽

CDEK delivery time: 1−5 days, excluding the timing of the order formation, the day of departure, weekends and holidays.

By courier service Dostavista:
courier delivery — 400

Dostavista delivery time: the order will arrive to you the next day after payment. if you issued it before 12 noon, you can receive the parcel on the same day.
After the courier give goods to you, you can try on things within 15 minutes.

when ordering from 20,000 ₽, delivery by CDEK and Dostavista is free.
in russia
by CDEK:

  • to the postamat omniCDEK — 400
  • to the CDEK pick up point - 400
  • by courier — 700

CDEK delivery time: 1−5 days, excluding the timing of the order formation, the day of departure, weekends and holidays.

When ordering from 20,000 ₽, delivery by CDEK and Dostavista is free.
in belarus, armenia, kazakhstan and kyrgyzstan
by CDEK:

  • to the postamat omniCDEK — 400
  • to the CDEK pick up point - 400
  • by courier — 700

CDEK delivery time: 1−5 days, excluding the timing of the order formation, the day of departure, weekends and holidays.

When ordering from 20,000 ₽, delivery by CDEK and Dostavista is free.
for other countries
The cost of delivery is calculated individually
EXCHANGE AND RETURN
any product is possible to change or return, except accessories, tops, crops and socks
An error in order
If you made a mistake with the size or color when ordering, feel free to contact us on whatsapp or call +7 921 099 93 33


If we have not sent the product to the delivery service, we will change your order.
Order cancellation
if you have placed an order and changed your mind,
please contact us on whatsapp or by phone +7 921 099 93 33


If the goods are in stock, we will cancel the order and refund the money to your card. If it is transferred to the delivery service, issue a return using the form below.
Item does not suit in color or size
if the marketable appearance, tags, labels and electronic receipt are preserved, fill out the return form below and contact us by mail noplanetbstore@gmail.com or by phone number +7 921 099 93 33. we will guide you how to send the item back.

you can return the goods within 7 days from the date of the order receipt. all return costs are paid separately, including customs and additional fees.
The product came with a defect
Fill out the return form and contact us by mail noplanetbstore@gmail.com or by phone +7 210 99 93 33. We will tell you how to send the item back to us

You can return the goods within 14 days from the date of the order receipt. All return costs are paid separately, including customs and additional fees

If the marketable appearance, tags, labels and electronic receipt are preserved, fill out the return form below and contact us by mail noplanetbstore@gmail.com or by phone number +7 921 099 93 33. We will guide you how to send the item back
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